Shipping & Returns

Order Processing
ZOA’s dedicated Customer Care team works hard to process orders, so any order placed before 12pm EST is processed within 24 hours after we receive it.

Fulfillment Hours of Operation
Monday - Friday: 8:00 AM to 4:00 PM EST
Saturday & Sunday: CLOSED

Order Edits
Once an order has been placed it cannot be edited. We are not able to update quantities, add or remove items, or update the shipping address.
*Please review your purchase before submitting your order to ensure billing/shipping address and quantities ordered are correct.

Return Policy:
We want all of our Everyday Warriors to be completely satisfied with their ZOA experience. If you are ever dissatisfied, please let us know and we will send you a code for some free ZOA or for a refund of your purchase price. Contact us are our online chat or at yourfriends@zoaenergy.com.